Reservation Policy


Bluebird Limo requests you to review our policy to make sure that all the inclusions are understood. Please contact us with any questions you may have regarding our policies. By placing a reservation with Bluebird Limo you acknowledge and agree to the following policies, terms and conditions and authorize Bluebird Limo to charge your credit card in full for all charges relating to your reservation, including, but not limited to, charging your credit card in full for the reservation should you be considered as a no-show. Service is deemed rendered, whether you enter the vehicle or not, when the cancellation period cut-off time is reached.

Rate Calculations

Rates quoted for service provided by Bluebird Limo are estimates based on the information given at the time of booking. Final charges will be assessed upon service completion based on the actual services provided. Additional charges may also apply to changes in routing or service, tolls, parking, special requests and waiting time. Rates are calculated by a city’s central area and may be higher based on the actual location where service is provided. Rates are subject to increases during holidays and peak times.

Standard freeway rate starts from $2.50 per mile and local routes or non-freeway travel starts from $3.50 per mile. Any special price offer is strictly for point to point transfer only and, does not include any extra stops or waiting time.

Additional Charges

Changes in service may result in additional charges. For major changes or delays including lost luggage on arrivals, it is the responsibility of the passenger to contact Bluebird Limo. Bluebird Limo will do its best to accommodate the passenger but may result in a delay and/or additional charges. Due to earlier arrivals or delays, it may be necessary for Bluebird Limo to substitute vehicles that will still accommodate the number of passengers but will not result in any additional charges for upgrades unless the upgrade is requested by the passenger. Any bridge tolls to the destination shall be paid by the passenger.

Additional charges may be added to your fare based upon your selections:-

A car seat/booster seat is available upon request for $12.

Actual charges for cellphone usage, extra stops, special parking and toll fees would be added to estimated fare.

There is a 15 minutes grace periods for all the trips after the scheduled pickup time. We monitor the status of all commercial flights once the grace period has elapsed additional fees are charged at the rate of $1.00 per minute or $50.00 per hour for all airport and non-airport transportation services.

Extra stops would be billed at regular price, which is not less than $20 per stop.

Payment Methods

Your credit card is a guarantee of your reservation. Cancellations must be made 12 hours in advance to avoid the total amount due to be charged to your credit card. If you choose to pay your driver directly with cash, receipts can only be obtained by your driver. We offer following convenient options for making a payment:

We accept all major credit card, cashier check, travel check and cash as payment, though credit card is required to make reservations. You can pay cash directly to Bluebird Limo driver.

Luggage Policy

Town Car 3 Passengers 3-4 Bags
Full Size SUV 7 Passengers 5-6 Bags
Stretch Limo 8 Passengers 1-2 Bags

If you have more than 8 bags, baggage handling charges of $20 will be applied.

Bluebird Limo is not responsible for items that are left in the vehicle and lost or damaged. Bluebird Limo reserves the right to charge a delivery fee for returning lost items if found. Bluebird Limo, and their chauffeurs will assist with luggage at a client’s request, but assume no liability for doing so.

No. of passengers

Town Car Driver + 3 Passengers
Full Size SUV Driver + 7 Passengers
Stretch Limo Driver + 8 Passengers

No Smoking/No Alcohol Policy

Smoking and alcohol are not allowed in Bluebird Limo vehicles. However, our chauffeurs will gladly stop as frequently as possible for you to enjoy a smoke outside the vehicle.

Flight delayed/Flight cancellation

We monitor your flight for last minute of arrival, but if you decide to take early or later flight please call us to update the information. Bluebird Limo does not monitor private flights; therefore, wait time charges will apply 15 minutes after the estimated arrival time.

Reservation Cancellation Policy

A day advance notice is required to change or cancellation of airport transportation. A 12 hours advance notice is required to change or cancel a non airport reservation. Upon failure to cancel services in time frames specified, you will be charged full service rate. Cancellation fees are waived for emergencies.

Bluebird Limo or its drivers have full right to cancel any return trip transfer reservation due to following reasons without any prior notice.

  1. a) Trip is not prepaid for full two way service in advance and passenger(s) refused to pay full return trip two way price on first drop Off.
  2. b) Passengers are too much drunk and show violent verbal or physical behavior.
  3. c) If driver has another hourly reservation between two assigned transfers and third party extends there service hours or any other situation beyond human control.

No-Show Policy

No show/service not used reservations will be charged at the full trip price plus any waiting time.

Bluebird Limo reserves the right to terminate any reservation at any time in the best interest of customer safety, driver safety, vehicle safety, and federal/state/local laws.

Vehicle Damage/Cleaning Policy

The party paying for the reservation is responsible for all damages and/or cleaning charges incurred by the renter and/or party of the renter, including but not limited to: Vomit/Sickness ($150 to $475 Cleaning Fee), Liquid spillage ($150 to $475 Cleaning Fee), Burns ($500 Replacement/Repair), Upholstery Tears ($500 Replacement/Repair) and/or opening a car door into another vehicle or stationary Object etc.

Privacy Policy

Protecting our customer’s information and privacy is our top priority. Please be assured that your email address and contact information will never be shared with any 3rd parties. Bluebird Limo reserves the right to use the information supplied to provide requested services and collect payment for services rendered in accordance with our rates, terms and policies.


TCP #: 28882, 34085

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